You’re all settled to stream the latest sports events – but all of a sudden the wifi goes down! Don’t panic. Diagnosing the problem can be a really frustrating task that basically everyone has to deal with at some point. Follow our simple fixes below to get you back online.
When your PC or other devices can’t access your Wi-Fi network you need to find out where the problem is taking place, the devices (PC, Phone, Laptop, Games Console), or at the router. Try another device that also uses the wifi. If that other device can access the internet then it’s your device – if not and the problem persists across other platforms, then the problem is with the connection and likely located at your router.
If the problem is with a computer, once this is established make sure that the Laptop’s WiFi is switched on. There is probably a little hardware switch somewhere. If you find it and switch it, windows can tell you if you turned it off or on. If there’s no hard switch, go to the toolbar at the bottom (if windows) or at the top ( for Mac) and click on the little wifi icon. You should be able to connect or repair the connection.
If this doesn’t fix the problem, try turning it off and on again.
Still no joy? Make sure you are connected to the right network and are using the right password.
On your wifi icon, click on it and ‘connect to a network’.
Make sure that you have the right password when typing the password be careful about letters and numbers that look like each other. It’s very easy to mistake a 1 with a lowercase ‘L’ or an uppercase ’I’. In addition to this, an uppercase ‘O’ is easily mistaken with a number ‘0’.
Take a look at how many bars you have next to the network’s name, if it’s not full, then move somewhere closer to the router.
Use window’s diagnostics, right-click the network icon in the notification area, and go on troubleshoot problem this will take you to the troubleshooter.
Try turning off your firewall temporarily to see if this is affecting things, if it works when your settings are turned off, just find out what’s wrong with your firewall settings.
Try rebooting your network, unplug your modem or router, wait a minute, plug them back in, wait for just two minutes and plug it back in.
If this doesn’t help, try connecting via an ethernet cable, this will give you a direct link to the internet, and if this works then you will know that the problem is with your wifi, not the internet itself.
You can give us a call here at HB Digital – we are local experts specialising in WIFI Installation and Internet connection.
